4/15/22 - New Resource Number Will Provide Extra Help

Those with behavioral health issues can get help by dialing a new state resource phone number.

When people in the U.S. are experiencing an emotional or mental health crisis, they can now call or text an easy-to-remember number: 988.

The 988 Suicide and Crisis Lifeline, which will be live nationwide on July 16, is being billed as an alternative to calling 911 for mental health emergencies like suicidal thinking or behavior, trauma, substance misuse, and psychosis.

When someone contacts the 988 Suicide and Crisis Lifeline, they will reach a trained crisis counselor who can discuss what's happening and, if necessary, connect them to local mental health resources and support.

Currently, when someone is experiencing a severe mental health issue, they might call 911, which often connects them to paramedic, fire, or police emergency services.

988 is already live in some places across the country, but it will launch nationwide on Saturday, July 16. In the meantime, people can contact the National Suicide Prevention Lifeline at 1-800-273-TALK (8255). Once 988 launches, that number will remain operational but be known as the 988 Suicide and Crisis Lifeline; both lines will connect people to the same crisis response network. 

 Callers and texters will be routed to a network of more than 200 local and state crisis centers.

Mobile crisis teams may consist of at least one licensed mental health professional in addition to other trained professionals, including peer support specialists. 

The quality of services and resources will vary by region. I

Other crisis lines can also provide resources and support. These include Crisis Text Line, NAMI HelpLine, The Trevor Project, and the Trans Lifeline.